NO! "P-Group Services" is available to the public. No account is necessary to contact us or use any of our services
There is NO sign-up features offered by "P-Groups Services," We do not solicit your info or offer any web-harvesting therefore no registrations are needed to use our site or our services.
Many satisfied clients have sent us comments (testimonies) over the years, however we cannot post them all without creating a collage of them all. Therefore, we encourage our customers to send us their comments or complaints via email from our site or our media sites & we will post them in our "testimonials" page at your request.
Reviews are essential to present an honest opinion of our business. Sadly, not everybody is honest & will write negative reviews about a business which they have never used, hence why we choose the privacy of direct e-mails for any comments and/or reviews whereby we can control who uses our services & leaves feedback.
"P-Group Services" will travel almost as far as you need us. Our moving & logistic services travels across Canada, however our "Trash" services are more concentrated within the GTA.
Only upon request will we accept pics of items that need to be moved or trash removals whereby explicit details can be evaluated.
Absolutely. However, the choice you make may not be what you need. Our team are much more qualified to evaluate your needs & present the best possible choice which in most cases is usually cheaper than your selective choice.
"Please contact us directly for pricing.
Although it's not a common request, direct communication with the driver is possible. After all- he's got your items.
Sorry, we do not sustain any accounts. All departments require payment in full upon job completion.
We really appreciate you as a repeat customer and we do our best to keep you as such. However, we try to keep our prices at the bare minimum cuz we are aware of the high cost of everything in our present world. Sadly, we have no control over the rising cost of expenses such as fuel, insurance, etc. But we will do our best to keep you as a repeat customer by ensuring you get the best service for your money.
You can contact us directly if you cannot find the answer you are seeking. Our e-mail is always the best choice however, if you require an immediate response, head to our contact page.
Absolutely!
"P-Group Services" has no control over credit card or banking transactions. We recommend "Cash is King"
If your transaction was sent thru twice, we will gladly reimburse you in the same manner in which payment was made, (EMT) upon verification of the double payment.
100%. We do not disclose any of your information for any purpose other than the law if & when required.
With the exception of a short move across town, your items are secured in our trucks, trailers, pods, behind lock & key. Our units are never left unattended during moves.
Generally, we provide 2 workers on all moving jobs. If more members are needed during large moves or heavy equpment, they are assigned as needed. Regardless, your items are packaged & sealed beyond the eyes of our team.
Have no fear! Our team are bonded & the security of your documents will go straight to the "High Priority" list.
If you were given a delivery time/date, there's a chance it may be late due to circumstances such as traffic or weather however, if it's an extensive delay, you will be notified. If a delay is longer than 1hr & you have not been notified, please contact us with the number you are provided & we will provide exact details of delivery time/date & reason for the delay.
Information regarding National moves or logistic services are provided directly via the phone number in which you have been provided.
All items being shipped/delivered are controlled & regulated by the individual assigned to that order. Contact us directly via our contact page for further info.
It's safe to say, in our decades of moving, delivering, transporting items across Canada, we have yet to damage an item. But if you find any item damaged by us, please notify us immediately & restitution will follow upon verification of its damage.
Please contact us via our contact page and/or call us directly to make the necessary arrangements on any item to be shipped.
Depending on the item, it's location & destination, we can provide next day delivery under various circumstances. If you have items that need immediate expedite, please contact us directly for scheduling & arrangements
Depending on various circumstances it may be necessary for you to book appointments 2weeks in advance however, we are always juggling our calendar so some deliveries or moves can be scheduled on short notice. Call us to pre-approve a date/time.
If you are given a specific date/time, you will have your items on that date unless circumstances beyond our control hinder our delivery.
If you are shipping items locally or long distance, the dates and times are provided to you immediately upon pickup.
